At BONTRAGER Store, we understand that seamless transactions are as important as the performance of your cycling gear. Our global customer base of passionate riders—from competitive athletes to weekend explorers—deserves payment options that match their dedication to the sport. Below you’ll find detailed information about our secure checkout process designed specifically for the cycling community.
Global Payment Solutions
We accept all major payment methods to serve our international cycling enthusiasts:
Visa – The world’s most recognized payment network
MasterCard – Trusted global payment solution
JCB – Preferred by our Asian customers
PayPal – Extra layer of buyer protection
Why Security Matters for Cyclists
Just as you wouldn’t ride without proper head protection, we never compromise on payment security:
- Bank-level encryption – All transactions are processed through 256-bit SSL secured channels
- Zero data storage – We never keep complete payment details on our servers
- Fraud monitoring – Real-time transaction screening for suspicious activity
Special Considerations for International Orders
For our customers outside the United States (excluding some remote areas and parts of Asia):
- Inform your bank about upcoming international transactions from Washington, DC (our headquarters location)
- Ensure your card has international payment capabilities enabled
- Double-check your CVV code and billing address details
Payment FAQs from Fellow Cyclists
Q: Why was my payment declined?
A: Common reasons include insufficient funds, incorrect CVV, or your bank’s fraud prevention measures. Contact your card issuer before retrying.
Q: Is PayPal really safer?
A: PayPal adds an extra security layer by keeping your financial details private from merchants. Recommended for first-time buyers.
Q: Do you accept installment payments?
A: Currently we don’t offer installment plans directly, but your credit card provider may offer this option.
Our Payment Promise
Just as we stand behind the quality of our WaveCel helmets and technical cycling shoes, we guarantee:
- Immediate order confirmation with payment receipt
- No hidden fees at checkout
- Price-match guarantee within 7 days of purchase
- Dedicated support at [email protected] for payment inquiries
Now that you’re equipped with payment knowledge as reliable as our cycling gear, you’re ready to check out with confidence. Whether you’re upgrading your helmet technology or outfitting your family for weekend rides, we’ve got your back—and your payment security—covered.
Ride safe, ride far,
The BONTRAGER Store Team